567kz Privacy Policy — How We Protect Your Data

1Who We Are

567kz is an online sports betting and casino entertainment platform operated at 567kz.app, built specifically for players in Pakistan. We provide access to sports betting markets — including cricket, PSL, T20 internationals and football — as well as live casino, slots, bingo and other game categories, all transacted in PKR.

For the purposes of this Privacy Policy, 567kz acts as the data controller responsible for the personal information you provide when registering, depositing, placing bets, or interacting with our platform in any way. This policy applies to all users of the 567kz website and mobile app.

2Data We Collect

567kz collects personal data in several ways — directly from you during registration and account use, automatically through your device and browser, and from third-party partners where necessary to operate the platform. Below is a breakdown of the categories of data we collect:

We do not collect sensitive personal data such as biometric information, religious beliefs, or political opinions. Where identity documents such as a CNIC copy are submitted for account verification, these are used solely for that purpose and handled with additional care.

3How We Use Your Data

The personal data we collect is used for specific, legitimate purposes. We do not use your data for any purpose that would be incompatible with the reason it was originally collected. The primary uses are as follows:

• Account Management: To create and maintain your 567kz player account, verify your identity, and process your deposits and withdrawals in PKR.
• Platform Operations: To enable you to place bets on cricket, PSL, T20, football and esports markets, play casino games, and access all platform features.
• Security & Fraud Prevention: To monitor for suspicious activity, detect multiple accounts, identify potential fraud, and protect the integrity of the platform for all players.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance through live chat and email.
• Responsible Gaming: To monitor play patterns and apply player protection tools such as deposit limits, session reminders and self-exclusion where requested or where concerning behaviour is detected.
• Legal Compliance: To meet our obligations under applicable laws, including anti-money laundering checks and identity verification requirements.
• Marketing (opt-in only): To send you promotional offers, bonus updates and platform news — but only if you have explicitly opted in to receive these communications.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the platform, fix bugs, and develop new features.

We rely on clearly defined legal bases for each type of processing, as described in Section 4. Your data is never used to build profiles for sale to advertisers or shared with unrelated commercial parties.

4Legal Basis for Processing

Every time we process your personal data, we do so on one of the following legal grounds:

• Contract Performance: Processing necessary to fulfil the Terms and Conditions you agreed to when registering — including account operations, payments, and game settlement.
• Legal Obligation: Processing required to comply with applicable legal duties such as identity verification, anti-money laundering checks, and record-keeping requirements.
• Legitimate Interests: Processing carried out to protect the platform's security, prevent fraud, detect bonus abuse, and improve platform performance — balanced against your privacy rights.
• Consent: Processing that you have explicitly agreed to, primarily for optional marketing communications and non-essential cookies. You can withdraw consent at any time.

5Data Sharing

567kz does not sell, rent, or trade your personal data. We share data only where strictly necessary, with the following categories of recipients:

• Payment Processors: JazzCash, Easypaisa, Raast and partner banking services receive transaction data necessary to process your deposits and withdrawals in PKR.
• Identity Verification Partners: Third-party KYC providers may receive your identity documents to complete account verification checks. These providers are contractually bound to handle your data securely and use it only for verification purposes.
• Technology & Hosting Partners: Servers, cloud infrastructure and IT service providers that host and maintain the 567kz platform. All such partners operate under strict data processing agreements.
• Game Studio Providers: When you play live casino or slot games powered by third-party studios, limited session data is shared with those studios solely to deliver the game service.
• Legal & Regulatory Authorities: Where required by applicable law or a valid legal process, we may be required to disclose certain data to authorities. We will not share more than is legally required in such situations.

All third-party partners with whom we share data are required to maintain appropriate security standards and to use your data only for the specified purpose. We do not share data with third-party advertisers, marketing agencies, or data brokers.

6Cookies & Tracking

567kz uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players navigate the site. The types of cookies we use include:

• Essential Cookies: Required for the platform to function — including keeping you logged in, maintaining your session, and processing bets. These cannot be disabled without preventing the platform from working.
• Functional Cookies: Store your preferences such as language settings, preferred sports markets, and notification choices to personalise your experience.
• Analytics Cookies: Help us understand traffic patterns and player behaviour in aggregate, anonymised form. This data is used to improve the platform and fix issues — not to identify individual players.
• Marketing Cookies (opt-in): Used only if you have consented to receive personalised promotional content. These track which promotions you have seen and interacted with.

You can manage your cookie preferences through the cookie settings panel on the platform, or through your browser settings. Disabling non-essential cookies will not affect your ability to use the core betting and casino features of 567kz.

7Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, or as required by applicable legal obligations. The general retention periods we apply are:

• Active Account Data: Retained for the full duration that your account remains open and active on the platform.
• Transaction Records: Financial transaction records in PKR, including deposits, withdrawals and bet settlements, are retained for a minimum of five years to meet anti-money laundering and record-keeping obligations.
• Identity Documents: CNIC copies and verification documents are retained for the period required by applicable identity verification regulations, typically five years from account closure.
• Support Communications: Live chat transcripts and email correspondence are retained for up to three years to assist with dispute resolution and audit trails.
• Marketing Consent Records: Records of your opt-in or opt-out preferences are retained for as long as they are relevant to our marketing activity or any associated legal obligations.

When data is no longer required and there is no legal obligation to retain it, we securely delete or anonymise it. Anonymised, aggregated data may be retained indefinitely for analytical purposes, as it cannot be used to identify any individual player.

8Your Rights

As a 567kz player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team through live chat or by emailing us at the address listed in Section 12:

We aim to respond to all data rights requests within 30 days of receipt. In some cases — particularly complex requests — we may require additional time, and we will inform you promptly if this is the case. We will not charge a fee for reasonable requests.

9Data Security

567kz takes technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. The security measures we have in place include:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted in transit using industry-standard SSL/TLS protocols.
• Access Controls: Personal data is accessible only to authorised 567kz personnel who require it to perform their job functions. Access is logged and audited.
• Secure Infrastructure: The platform is hosted on secured server infrastructure with firewalls, intrusion detection systems and regular vulnerability assessments.
• Password Security: Passwords are stored using one-way hashing. We never store plain-text passwords and will never ask you to share your password through any channel.
• Regular Security Reviews: We conduct periodic security reviews and penetration testing to identify and address potential vulnerabilities before they can be exploited.

Despite our best efforts, no system connected to the internet can be guaranteed as completely secure. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players promptly and take immediate steps to contain and investigate the incident.

You also play a role in keeping your account secure. Use a strong, unique password for your 567kz account, do not share your login details with anyone, and contact support immediately if you notice any suspicious activity on your account.

10Children & Minors

The 567kz platform is strictly for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted during account registration and may be repeated at any time during the account lifecycle.

If we discover that an account has been registered by or on behalf of a minor, the account will be immediately closed, all associated funds will be forfeited, and any personal data collected will be deleted in accordance with our data retention policy.

11Changes to This Policy

567kz may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the 567kz platform after any changes are posted constitutes your acceptance of the updated Privacy Policy.

If you have any concerns about changes to this policy, please contact our support team before continuing to use the platform. We are always happy to explain any updates in plain language.

12Contact & Data Requests

For any privacy-related queries, data access requests, or concerns about how 567kz handles your personal information, you can reach our team through the following channels:

• Live Chat: Available 24/7 inside your 567kz account — the quickest way to reach us for any privacy concern.
• Email: [email protected]
• General Support: [email protected]
• FAQ: Visit our FAQ page for answers to common questions about accounts and data.

When submitting a data rights request, please include your registered email address and a brief description of your request so we can locate your account and respond efficiently. We may need to verify your identity before processing certain types of requests to ensure your data is protected.