Help Centre — Pakistan Players

567kz FAQ — All Your Questions,
Answered Straight

Everything you need to know about your 567kz account — from registering and depositing in PKR to cricket betting, withdrawals, bonuses, the mobile app and responsible gaming. Find your answer below or jump straight to the topic you need.

40+ Questions Covered
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40+ FAQ Topics
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PKR All Transactions

Quick Topic Guide

What Do You Need Help With?

Jump straight to the topic that matters most to you. Every question below is answered in plain English, written for Pakistan players.

Registration & Login

How to create your 567kz account, verify your Pakistan mobile number, log in, reset your password, and secure your account with two-factor authentication.

Deposits & Withdrawals

Step-by-step guidance on depositing PKR via JazzCash, Easypaisa, Raast and bank transfer, plus how to request a withdrawal and typical processing times.

Cricket & Sports Betting

Understand betting odds, PSL markets, live in-play betting, bet types, settlement rules and how to check your open and settled bets from your account.

Bonuses & Promotions

Everything about welcome bonuses, reload offers, PSL free bets, casino cashback and how wagering requirements work — so you can make the most of every promotion.

Mobile App

How to download and install the 567kz app on Android and iOS, enable biometric login, manage app notifications and get the best betting experience on your Pakistan mobile.

Responsible Gaming

How to set PKR deposit limits, use cool-off periods, activate self-exclusion and find the right tools to keep your gaming experience fun, balanced and within your budget.

About This FAQ

This page covers the most common questions from 567kz players in Pakistan. Whether you are brand new to the platform or a regular player who needs a quick answer, you will find clear, straightforward guidance here — no jargon, no runaround.

Questions are grouped by topic so you can scroll to whatever is relevant right now. If you cannot find what you are looking for here, our 24/7 live chat support team is always available to help — just look for the chat icon in the bottom corner of any page on 567kz.

All answers are written for Pakistan players. Amounts are in PKR, payment references cover JazzCash, Easypaisa, Raast and local bank transfer, and sports coverage prioritises Cricket and PSL throughout.

Account Deposits Withdrawals Betting Bonuses App Responsible Gaming

Account, Registration & Login

Creating an account is straightforward and takes under two minutes. Head to the Register page, enter your Pakistan mobile number (+92 format) or email address, choose a strong password, and confirm you are 18 years old or above. You will receive a verification code via SMS to your registered number — enter that code to activate your account. Once verified, you can log in immediately and start exploring sports betting, cricket markets and the casino.

Yes. Your Pakistan mobile number — whether it is linked to JazzCash, Easypaisa or any other network — is a perfectly valid registration identifier. Enter your +92 number during sign-up and that same number becomes your login username going forward. This makes the whole experience much simpler for Pakistan players who use mobile wallets as their primary financial tool.

On the Login page, tap the "Forgot your password?" link. Enter the mobile number or email you registered with and a reset code will be sent to you by SMS or email. Enter the code on the next screen, choose a new password, and you are back in. The whole process takes under two minutes. If you still cannot access your account after resetting, contact our 24/7 live chat support team with your registered number ready.

No. Each player is permitted one account only. Operating multiple accounts is against 567kz terms and conditions and may result in all related accounts being suspended and balances forfeited. If you have accidentally created a duplicate account, contact support immediately to have the situation resolved properly.

Identity verification is required before your first PKR withdrawal. You will be prompted to upload a clear photo of your CNIC (Computerised National Identity Card) — front and back — along with a selfie for face matching. Documents are reviewed within 24 hours in most cases. Making sure your CNIC is not expired and the photos are well-lit will speed up the process significantly.
Tip: Complete your KYC early — before you actually want to withdraw — so there is no delay when you are ready to cash out your winnings.

Account locks usually happen after several consecutive failed login attempts as an automatic security measure. Wait five minutes and try again with your correct credentials. If the account remains locked, use the password reset option. If you still cannot get in, our 24/7 live chat team can unlock the account after verifying your identity — have your registered mobile number ready when you contact them.

Deposits & Funding Your Account

567kz supports the most popular Pakistan payment options:
  • JazzCash — mobile wallet, instant transfer
  • Easypaisa — mobile wallet, instant transfer
  • Raast — Pakistan's instant payment system, bank-to-bank
  • Bank Transfer — same-day processing for major Pakistan banks
  • Debit / Credit Cards — Visa and Mastercard
  • Mobile Wallets — other supported Pakistan wallets
All deposits are processed in PKR with no currency conversion required.

JazzCash and Easypaisa deposits are processed instantly in almost all cases. As soon as the transfer is confirmed on the wallet side, your 567kz balance updates — usually within a few seconds. If for any reason a deposit does not reflect after five minutes, check that the transaction completed on your JazzCash or Easypaisa app, then contact live chat support with the transaction reference number.

Yes, a minimum deposit amount applies and is designed to be accessible for everyday Pakistan players. The exact minimum varies slightly by payment method — JazzCash and Easypaisa tend to have the lowest entry point. You can find the current minimums listed on the Deposit page for each payment option. There is no maximum limit on standard deposits, though very large transfers may require additional verification.

567kz does not charge its own fees on deposits. However, your mobile wallet provider or bank may apply their own transaction charges — for example, some JazzCash transfers between accounts have a small service fee set by Jazz, not by 567kz. Always check your wallet app's fee schedule before transferring if you want to avoid surprises. Raast transfers are typically free at the bank level.

First, confirm on your JazzCash, Easypaisa or banking app that the transaction was actually completed and not just pending or declined. If it shows as successful on your wallet but has not appeared in your 567kz balance after 15 minutes, contact our 24/7 live chat support team. Provide the exact transaction reference number, amount in PKR, and date/time — this allows the team to trace and credit the deposit manually if needed.
Always keep transaction receipts from your wallet or bank app until you confirm the balance has updated on 567kz.

Withdrawals & Cashing Out

Log in to your account, go to the Withdrawal section in your account dashboard, select your preferred payment method (JazzCash, Easypaisa, Raast or bank transfer), enter the amount in PKR, and confirm the request. Withdrawals are sent back to the same payment method you used to deposit wherever possible. Make sure your account is fully KYC-verified before your first withdrawal — unverified accounts cannot process payouts.

Processing times depend on the method:
  • JazzCash / Easypaisa: Usually within a few hours, often faster
  • Raast: Same business day in most cases
  • Bank Transfer: 1–2 business days depending on your bank
  • Cards: 2–5 business days depending on the card issuer
Withdrawals submitted during peak hours or requiring additional security checks may take slightly longer. You will receive a notification when your withdrawal has been processed.

The most common reasons for a delayed or rejected withdrawal are:
  • KYC verification not yet completed
  • Active bonus wagering requirements not yet met
  • Withdrawal amount below the minimum threshold
  • Account security check triggered by unusual activity
  • Payment details entered incorrectly (e.g. wrong account number)
If your withdrawal has been pending for longer than the expected timeframe, contact live chat support with your withdrawal reference number for a status update.

Yes, a minimum withdrawal amount is set for each payment method. These minimums are designed to keep transaction costs manageable for both the platform and Pakistan payment providers. Check the withdrawal section of your account dashboard for the current minimum for your chosen method. If your available balance is below the minimum, you will need to add more winnings before requesting a payout.

Cricket, PSL & Sports Betting

567kz covers a wide range of cricket markets, with special focus on what Pakistan players care about most:
  • Pakistan Super League (PSL) — all matches, full season coverage
  • Pakistan national team matches — Test, ODI and T20I
  • International T20 leagues — IPL, Big Bash, The Hundred and more
  • ICC tournaments — World Cup, T20 World Cup, Champions Trophy
Within each match you will find markets including match winner, top runscorer, top wicket taker, over/under run totals, method of next dismissal, and ball-by-ball in-play options during live matches.

567kz displays odds in decimal format by default. To calculate your potential payout, simply multiply your stake by the odds. For example, if you place a PKR 500 bet at odds of 2.50, your total return would be PKR 1,250 (PKR 500 × 2.50) — which includes your original PKR 500 stake plus PKR 750 profit. Odds below 2.00 mean the selection is considered more likely to win; odds above 2.00 represent the underdog.

Yes. In-play betting is one of 567kz's strongest features for cricket. During live PSL and international matches, odds update ball by ball and you can place bets on the next over's runs, current partnership total, method of next wicket, whether a six will be hit in the current over, and match winner at any point during play. In-play markets are available on the Bet page whenever a live match is in progress.

Settlement rules for abandoned or weather-affected matches depend on the specific market. For most pre-match winner bets, if a match is officially abandoned before a result can be determined, bets are voided and stakes returned in full to your PKR balance. In-play bets already placed on completed overs or past events are settled based on what actually happened. Full settlement rules for each market type are available in the 567kz Terms and Conditions.

Yes. Beyond cricket, 567kz covers international football including major leagues and tournaments, as well as esports markets for popular competitive titles. Football fans can bet on match results, goal totals, both teams to score and various other markets. Esports coverage includes popular titles with pre-match and some in-play options. All bets across every sport are settled and displayed in PKR.

Bonuses & Promotions

New players at 567kz can claim a welcome bonus on their first deposit in PKR. The specific offer — percentage match, maximum bonus amount and any free bet component — is displayed on the Promotions page and changes periodically. To claim the welcome bonus, register a new account, make your first qualifying deposit and opt in as directed on the promotions page. Read the terms for each offer carefully, particularly the wagering requirements, before claiming.

Wagering requirements (also called rollover or playthrough requirements) determine how many times you need to use a bonus amount in bets before it can be withdrawn as real PKR. For example, a PKR 1,000 bonus with a 10x wagering requirement means you need to place PKR 10,000 in total bets before the bonus converts to withdrawable cash. Not all bet types contribute equally — sports bets at lower odds may contribute less than casino bets, depending on the specific promotion terms. Check the Promotions page for exact requirements on each offer.

Yes — during Pakistan Super League season, 567kz runs dedicated PSL promotions including enhanced odds on selected matches, free bet offers tied to PSL fixtures, and special cricket cashback deals. These promotions are time-limited so it is worth checking the Promotions page regularly during PSL to make sure you do not miss out. You can also opt in to promotional emails and app push notifications so 567kz alerts you automatically when a new PSL deal goes live.

Bonuses are not always credited automatically — some require you to opt in first via the Promotions page before making your deposit. Common reasons a bonus is not credited include:
  • You did not opt in before depositing
  • Your deposit was below the minimum qualifying amount
  • The promotion had already expired
  • You used a payment method not covered by that specific offer
  • Your account already received a previous version of the same promotion
If you believe the bonus should have been credited, contact live chat with your deposit reference and the promotion name and the team will investigate.

Bonus funds are kept in a separate bonus balance and cannot be withdrawn directly until the associated wagering requirements have been completed. Once you meet the rollover condition, the qualifying amount converts to your real money PKR balance and becomes fully withdrawable. You can always withdraw your real money balance at any time without affecting your bonus progress, unless the promotion terms specify otherwise.

Mobile App

The 567kz Android app is available directly from the Download page as an APK file — it is not listed on the Google Play Store due to Google's policies on betting apps. To install it: visit the Download page on your Android phone, tap the download button, allow installation from unknown sources in your phone's security settings when prompted, and open the downloaded APK file to install. The whole process takes under two minutes on a standard Pakistan mobile connection.
Safe to install: Only download the 567kz APK from the official 567kz.app website. Never install APK files from third-party sites or WhatsApp forwards.

Yes. The 567kz iOS app is available for iPhone and iPad running iOS 13 or later. Download instructions and the App Store link are available on the App page. Once installed, you can log in using your existing 567kz credentials and enable Face ID or Touch ID for faster biometric login — particularly convenient if you are checking PSL odds quickly between matches.

Try these steps in order:
  1. Close the app completely and reopen it
  2. Check your internet connection — switch between mobile data and Wi-Fi to test
  3. Clear the app's cache from your phone's app settings
  4. Uninstall and reinstall the latest version from the Download page
  5. Restart your phone and try again
If the issue persists after reinstalling, contact 24/7 live chat support with details of your phone model and Android/iOS version so the technical team can investigate.

Yes. The 567kz mobile app includes a fully integrated Deposit section where you can fund your account via JazzCash, Easypaisa, Raast, bank transfer and cards — all within the app without switching to a browser. The in-app deposit flow is optimised for Pakistan mobile users, with saved payment details for faster repeat deposits. Visit the Deposit page for the full breakdown of available methods and current limits.

Responsible Gaming

Log in to your 567kz account and go to the Responsible Gaming section in your account settings. From there you can set daily, weekly or monthly deposit limits in PKR. Once a limit is set, it takes effect immediately for reductions — if you want to increase a limit, a cooling-off period applies before the increase is activated, giving you time to reconsider. Setting limits is one of the most effective ways to keep your gaming within a budget you are comfortable with.

A cool-off period temporarily pauses your ability to deposit and place bets for a period you choose — typically 24 hours, 3 days, 7 days or 30 days. During a cool-off your account remains open so you can check your history and withdraw any existing balance, but you cannot deposit new funds or bet. It is a useful tool if you feel you need a short break. You can activate a cool-off from the Responsible Gaming section of your account settings.

Self-exclusion closes your account for a minimum period (usually 6 months or longer) and prevents re-registration during that time. To self-exclude, go to the Responsible Gaming section in your account settings and select Self-Exclusion, or contact our support team directly who can action it immediately. Any remaining balance in PKR will be returned to you. Self-exclusion is a serious commitment — if you feel your gambling is causing financial or personal harm, we encourage you to use this option without hesitation.
Remember: Gaming should always be a form of entertainment — never a way to chase losses or solve financial problems. Play within your means and take breaks whenever you need to.

Absolutely not. 567kz is strictly for adults aged 18 years and above. Age verification is part of the registration and KYC process. If you are a parent or guardian and believe a minor may have accessed the platform, contact our support team immediately. We also recommend using parental control software on shared devices to prevent underage access to any betting platform.

Our dedicated Responsible Gaming page covers everything in detail — deposit and loss limits, session time reminders, cool-off periods, self-exclusion, activity history, and guidance on recognising problem gambling behaviours. We strongly encourage every player to read this page and make use of the tools available. Taking control of your gaming habits is always a sign of a smart, responsible player.

Still Need Help?

Cannot find the answer you are looking for in this FAQ? Our 24/7 live support team is always on hand — day or night, weekdays and weekends, including during PSL match days. You can reach us through the live chat widget available on every page of 567kz.

You can also browse our About Us page to learn more about the platform, or visit our Terms and Conditions for the complete rules governing all account activity, bets, bonuses and withdrawals.

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Join 567kz Today and Play in PKR

Now that your questions are answered, take the next step. Create your free 567kz account in under two minutes, make your first deposit via JazzCash or Easypaisa, and start betting on PSL and cricket markets today — all in PKR with no currency hassle.

18+ only. Please play responsibly. Gaming involves financial risk. Set your PKR limits before you start.